At Made By Manufacturing, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from us. By using our website or purchasing products from us, you consent to the terms of this privacy policy.
Information We Collect
When you visit our website or make a purchase from us, we may collect the following types of personal information:
• Name
• Address
• Email address
• Contact number
• Payment information (such as credit card numbers)
• Order history
• IP address
• Browser type
• Operating system
How We Use Your Personal Information
We use your personal information for the following purposes:
• To process and fulfil your orders
• To communicate with you about your orders or our products and services
• To provide customer support
• To improve our website and customer experience
• To send you marketing communications (if you have opted-in to receive them)
• To prevent fraud and other illegal activities We will not sell or rent your personal information to third parties for marketing purposes without your explicit consent.
Data Minimisation
We only collect the personal information that is necessary for the purposes stated above. We do not collect any sensitive personal information, such as your health information or political opinions, unless you choose to provide it to us.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Data Security
We take appropriate measures to protect your personal information from unauthorised access, disclosure, or destruction. These measures include the use of secure servers, firewalls, and encryption. However,please be aware that no security measures are perfect or impenetrable.
Data Sharing
We may share your personal information with our service providers who assist us in fulfilling your orders, providing customer support,and improving our website. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.
We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
International Transfers
If we transfer your personal information to a third country,we will ensure that appropriate safeguards are in place to protect your personal information.
Your Rights
You have the right to:
• Access your personal information
• Rectify any inaccuracies in your personal information
• Erase your personal information
• Restrict the processing of your personal information
• Object to the processing of your personal information
• Data portability
• Withdraw your consent (where applicable)
Cookies and Tracking
We use cookies to improve your experience on our website.Cookies are small text files that are placed on your device when you visit our website. They help us remember your preferences and understand how you use ourwebsite. You can control the use of cookies by adjusting your browser settings.However, disabling cookies may limit your ability to use certain features of our website.
We also use tracking technologies, such as Google Analytics,to collect information about how you use our website. This information helps us improve our website and our marketing efforts. You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us at info@madebymanufacturing.com
